Terms & Conditions

Company Registration: xxxxxxx
VAT Registration: xxxxxxx

Ordering
Whilst all efforts are made to ensure accuracy of descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation occur World of Icing Style. cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to buy not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Returns
The Company returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation number (RAN) before sending any itemback. Any product without an RAN number will not be refunded.

Exchanges
If when you receive your product(s), you are not completely satisfied you may return the items to us, within fourteen days for an exchange or refund. Returns will take approximately 5 working days to be processed once the goods have arrived back to us. Items must be in the original packaging and have a completed returns note attached.  We strongly recommend that you fully insure the package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. The Company will not be held responsible for items lost or damaged in transit.

Non-Returnable
Refunds and exchanges are not available for used goods (this does not apply to faulty goods – faulty products will be exchanged like for like) Discounted or end of line products can only be returned for repair no refunds or replacements will be made.  Pierced earrings will not be exchanged unless they are faulty for hygiene reasons.
Incorrect/Damaged Goods
We try very hard to ensure that you receive your order in pristine condition. If you do not receive the products you ordered or you are unhappy then please contact us. In the unlikely event that the product arrives damaged or faulty, again please contact us immediately, this will be given special priority and you can expect to receive the correct item within 72 hours if the item is in stock.  If any incorrect items are received all delivery charges will be refunded back onto your credit/debit card.

Delivery Service
Delivery times are calculated in working days Monday to Friday and we aim to deliver within 4 working days.  If you order after 4 pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days. All orders are dispatched by royal mail 1st class signed for service. 

Export Restrictions
At present The Company only sends goods within the UK. We plan to add exports to our services in the future. If however you have a special request please contact us with your requirements.

Privacy Notice
This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.

Security.
We have taken the appropriate measures to ensure that your personal information is not unlawfully processed.  During the payment process, we ask for personal information that both identifies you and enables us to communicate with you.  We will use the information you provide only for the following purposes.
* To send you newsletters and details of offers and promotions in which we believe you will be interested. 
* To improve the content design and layout of the website. 
* To understand the interest and buying behavior of our registered users
* To perform other general marketing and promotions focused on our products and activities. 

Conditions Of Use
The Company and its affiliates provide their services to you subject to the following conditions. If you visit our shop you accept these conditions. Please read them carefully, The Company controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to and including the use of, this site and materials contained. If you choose to access the site from another country you do so on your own initiave and are responsible for compliance with the applicable local lands. 

Copyrights
All content included on the site such as text, graphics, logos, button icons, images, audio clips, digital downloads and software are all owned by us and are protected by international copyright laws. 

License and Site Access
The Company grants you a limited license to access and make personal use of this site. This license does not include any resale’s of commercial use of this site or its contents any collection or use of any product listings, descriptions,  prices and any derivative use of this site or its contents including downloading or copying of account information. For the benefit of other merchants or use of data mining, robots or similar data gathering and extraction tools:   this site may not be reproduced duplicated, copied, sold or resold, or otherwise exploited for any commercial use without written consent of The Company.

Product Descriptions
The Company and its affiliates attempt to be as accurate as possible, however, from time to time there may be information on the website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.  We reserve the right to correct any errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologise for any inconvenience this may cause you. 

Prices
Prices and availability of items are subject to change without notice, the prices advertised on this site are for orders placed.  Delivery charges are clearly marked at checkout.  Please review our other policies posted on this site. These policies also govern your visit to worldoficing.co.uk